Step 1: Fill out the ORDER FORM for REPAIRS/RESTORATIONS/REPAINTS!
In order for us to complete a successful job on your bike, we've got to get to know it first. This form is simply for us to get a better idea of what your bike is like and what condition it is in. Don't worry if you aren't sure about your answers--we will talk you through it and let you know what's possible. See below to access the form.
Step 2: Human Interaction!
After you email us the form, we will look it over and give you a call within 2 business days to confirm the details of your order, give you a price quote, and take a deposit. We will also, of course, address any questions or doubts you may have about your order. You should receive an email confirming that your form was received.
Step 3: Send us your bike!
The final step is to ship us your frame or drop it off in person. If the work we are doing does not have to do with your components, pleasecompletely disassemble your bike. You can leave the headset cups and bottom bracket in if you don't have the tools to remove them. Make sure your name is somewhere on the box, and you're set to go!
The lead time on repairs varies greatly from job to job. Some repairs can be done in a couple of hours, and some may take months to turn around. We will provide you with a lead time estimate during our initial conversation.
Bilenky Cycle Works 5319 N 2nd St Philadelphia, PA 19120 215 329 4744 firstname.lastname@example.org