In order for us to complete a successful job on your bike, we've got to get to know it first. This form is simply for us to get a better idea of what you have so that we can help transform your travel bike fantasies into a reality. Don't worry if you aren't sure about the answers to some of these questions--we will talk you through it! See below to access the form.
Step 2: Human Interaction!
After you email us the form, we will look it over and give you a call within 2 business days to confirm the details of your order, give you a price quote, and take a 50% deposit. We will also, of course, address any questions or doubts you may have about your order. You should receive an email confirming that your form was received.
Step 3: Send us your bike!
The final step is to ship us your frame. If you can, please completely disassemble your bike. You can leave the headset cups and bottom bracket in if you don't have the tools to remove them. Make sure your name is somewhere on the box, and you're set to go!
The current lead time on steel and titanium retrofits is approximately four to six weeks. However, this is subject to change based on the complexity of your order. We will provide you a turnaround time estimate during our initial phone conversation.
Bilenky Cycle Works 5319 N 2nd St Philadelphia, PA 19120 215 329 4744 email@example.com